Support

Need a hand with Loaked? We usually reply within two business days.

Loaked is a subsidiary of OMWLabs LLC, the company that publishes The Poker Pal.

Contact us

Email support@thepokerpal.com with your device model, app version and a short description of the issue.

Delete your account and data

You can delete your account from inside the app under Settings → Account → Delete account. This permanently removes your profile, saved hands and uploaded photos. You can also email us from your account address with the subject "Delete my account" and we will complete it within 30 days.

Subscriptions

If Loaked offers paid plans, they are billed through Apple or Google. Manage or cancel in your device's subscription settings. Refunds are handled by the store you purchased from.

Responsible play

Loaked is an educational tool and does not offer gambling. If gambling stops being fun, call 1-800-GAMBLER or visit ncpgambling.org.

See also our Privacy Policy and Terms of Use.